Legal
Privacy Policy
Your privacy matters to us. This policy explains how Dom Krasota collects, uses, and protects your personal information.
Information We Collect
When you book an appointment or interact with our services, we may collect the following personal information: your full name, email address, phone number, and payment information (processed securely via Stripe). We may also collect details related to your booking preferences, appointment history, and any notes you provide.
How We Use Your Information
We use your personal information to manage and confirm bookings, communicate appointment details, reminders, and updates, process payments securely, improve our services and customer experience, and send marketing communications (only with your explicit consent). We will never sell your personal information to third parties.
Third-Party Services
We use trusted third-party services to operate our platform. Stripe processes all payments securely — we do not store your full card details. Resend handles transactional emails such as booking confirmations and reminders. These providers have their own privacy policies and are committed to protecting your data.
Cookies
Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can manage cookie preferences through your browser settings. Essential cookies required for the booking system to function cannot be disabled.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including maintaining your booking history and complying with legal obligations. If you request deletion of your data, we will remove it within 30 days, unless we are legally required to retain it.
Your Rights
Under applicable data protection laws, you have the right to access the personal information we hold about you, request correction of any inaccurate information, request deletion of your personal data, withdraw consent for marketing communications at any time, and lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us at the email address below.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All payment data is handled by Stripe and is encrypted in transit and at rest.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this privacy policy or how we handle your personal information, please contact us at info@domkrasota.com.